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Orders

Orders are the core of Enterprise Flow operations. During events, runners create stock orders for outlets, and approvers review and approve them. The event desk gives you a central view of all order activity.

Viewing Orders

The orders view shows all orders for the active event, with columns for:

  • Order Number — Unique identifier
  • Outlet — The destination outlet
  • Department — Product category
  • Status — Current order state (pending, approved, rejected, delivered)
  • Runner — Who created the order
  • Created At — When the order was placed

Everything in the orders view — the list, the activity feed, and the summary counts — is scoped to the event you've selected in the event desk.

Fulfilment Status

Once an order is completed, its lines are reconciled against inventory. The fulfilment buckets are:

  • Entered — Every item was entered into inventory
  • No stock — An item was flagged as having no stock
  • Not in cost centre — An item wasn't found in the cost centre
  • Not entered — The order still has items awaiting inventory entry

Marking items as entered

When editing an order, you can enter each line individually, or use the Mark all as entered shortcut to enter every remaining unset line in one action.

Filtering Orders

Use the filter controls to narrow the list by:

  • Status — Show only pending, approved, or delivered orders
  • Outlet — Filter by specific outlet
  • Department — Filter by product department

Order Details

Click on any order to view its details, including:

  • Line items and quantities
  • Order history and status changes
  • Runner and approver information

Tips

  • Use status filters to quickly find orders that need attention.
  • Orders update in real time — you don't need to refresh the page.