Users & Roles Administrator

Users are the people who access the admin panel (web dashboard). Each user has an email, password, and an assigned role that determines what they can see and do.

Accessing Users

Navigate to User Management in the sidebar.

User management page

Creating a User

1. Click the Add User button.
2. Fill in the details:
   • Name — Full name
   • Email — Login email address
   • Password — Initial password (the user can change it after first login)
   • Role — Select one: Administrator or Staff
3. Click Save.

New user form

Editing a User

1. Find the user in the list.
2. Click Edit.
3. Update the desired fields.
4. Click Save.

Deleting a User

1. Click Delete on the user row.
2. Confirm the deletion.

Roles

Role	Access Level
System	Full platform access including company management and feature flags. Typically reserved for platform operators.
Administrator	Full access within a company — venues, outlets, products, staff, events, and operations.
Staff	Limited access — primarily the event desk for day-to-day operations.

For a detailed breakdown, see Roles & Permissions.

Tips

• Use the Administrator role for venue managers and operations leads.
• Use the Staff role for team members who only need event desk access.
• System accounts are managed at the platform level and are not typically created through this interface.